Privacy Policy

Effective date: October 27, 2026

This Privacy Policy explains how Rios Solutions, doing business as Simple Choice Cash Offer ("Simple Choice Cash Offer," "we," "us" or "our"), collects, uses, shares and protects personal information when you visit simplechoicecashoffer.com (the "Site"), submit a form, call or text us, or otherwise communicate with us about selling your property. We buy residential real estate in Menifee, Temecula, Murrieta and surrounding communities in Riverside County, California.

By using the Site or giving us your information, you acknowledge this Policy. If you do not agree with it, please do not use the Site or submit your information.

1. Information we collect

Information you give us

Contact details: first and last name, phone number, email address.
Property details: property address, property type, condition, occupancy, mortgage or lien status you choose to share, your timeline, your reason for selling, and any asking price or notes you provide.
Communications: the content of messages, emails, voicemails and call recordings, and your communication preferences and consent records.

Information collected automatically

Device and browser type, IP address, approximate location, pages viewed, time on page, referring website, and the date and time of your visit.
Information collected through cookies, pixels and similar technologies (see Section 6).
Call and text metadata such as the number you called from, the time and duration of the call, and whether the call was answered.

Information from other sources

We may receive information about you or your property from public records, title and escrow companies, county records, and lead or marketing platforms, to the extent permitted by law.

We do not ask for Social Security numbers, bank account numbers, or payment card numbers through the Site. Please do not submit them through our forms.

2. How we use your information

To review your property and prepare and communicate a cash offer.
To respond to your questions and requests, and to schedule calls or property visits.
To follow up with you by phone, text message and email about your request, including if we miss your call.
To coordinate with title, escrow, inspection, legal and other professionals if you choose to move forward.
To operate, secure, analyze and improve the Site and our marketing.
To keep records, comply with law, resolve disputes, and prevent fraud or misuse.

3. Calls and text messages

If you submit a form that includes our text message consent language, or if you text us first, you agree that we may contact you by phone call and text message at the number you provide, including with automated technology, about your request and your property. Consent to receive marketing messages is not a condition of any purchase or sale.

Frequency: message frequency varies based on your interaction with us.
Costs: message and data rates may apply.
Opt out: reply STOP at any time to stop text messages. Reply HELP for help. You can also contact us using the details in Section 13.
Carriers: wireless carriers are not liable for delayed or undelivered messages.
No sharing for marketing: we do not sell, rent or share your mobile phone number or text message opt-in consent with third parties or affiliates for their own marketing or promotional purposes. Information is shared only with service providers that help us send and manage messages, as described in Section 4.

Call recording. Calls with us may be recorded or monitored for quality, training and recordkeeping. California requires consent of all parties to record a confidential call. By continuing a call after being told it may be recorded, you consent to the recording. If you do not want a call recorded, tell us at the start of the call.

4. How we share information

We share personal information only as described here:

Service providers that work on our behalf, such as our customer relationship management and communications platform (GoHighLevel), website hosting (GitHub Pages), email, phone and text message carriers, analytics and form tools. They may use your information only to provide services to us.
Transaction partners such as title and escrow companies, notaries, inspectors, attorneys, lenders and contractors, only as needed to evaluate or complete a transaction with you.
Legal and safety: to comply with law, respond to lawful requests, enforce our terms, or protect rights, property and safety.
Business changes: in connection with a merger, financing, acquisition or sale of assets, subject to this Policy.
With your direction or consent.

We do not sell your personal information for money. We do not knowingly sell or share the personal information of consumers under 16.

5. Your California privacy rights

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (the "CCPA") gives you the following rights, subject to legal exceptions:

Right to know the categories and specific pieces of personal information we collected about you, the sources, our purposes, and the categories of parties we disclose it to.
Right to delete personal information we collected from you.
Right to correct inaccurate personal information.
Right to opt out of the sale or sharing of personal information. We do not sell personal information. If we use advertising cookies or pixels that count as "sharing" for cross-context behavioral advertising, you can opt out by contacting us or using a browser opt-out signal.
Right to limit the use of sensitive personal information. We use sensitive personal information only to provide the services you request.
Right to non-discrimination for exercising these rights.

Categories collected in the past 12 months: identifiers (name, phone, email, IP address); customer records (property and contact details); commercial information (details about the property you may sell); internet or network activity (site usage); geolocation (approximate, from IP address); audio information (call recordings); and inferences drawn from the above. We retain each category as described in Section 8.

How to exercise your rights: call us at 951-517-0640. We will verify your identity by matching information you provide to information we hold. You may use an authorized agent, and we may ask for written proof of authority. We respond within 45 days and may extend once by another 45 days where permitted.

Global Privacy Control. We treat a valid opt-out preference signal, such as Global Privacy Control, as a request to opt out of sale or sharing for that browser.

Shine the Light. Under California Civil Code Section 1798.83, California residents may request information about disclosures of personal information to third parties for their direct marketing purposes. We do not make such disclosures.

6. Cookies and analytics

The Site may use cookies, pixels, local storage and similar technologies to make the Site work, understand how it is used, measure marketing performance, and remember your preferences. Our embedded GoHighLevel forms may set their own cookies. You can control cookies through your browser settings; disabling them may affect Site features. Because there is no uniform standard, we do not respond to "Do Not Track" browser signals, but we honor Global Privacy Control as described above.

7. Third-party links and embedded tools

The Site may link to or embed third-party services, including forms, maps and social media pages. Their privacy practices are governed by their own policies, and we are not responsible for them.

8. Retention

We keep personal information for as long as needed to evaluate your request, complete any transaction, meet legal, tax and accounting obligations, resolve disputes and enforce our agreements. Lead records that do not result in a transaction are kept for a limited period, after which they are deleted or de-identified unless you ask us to delete them sooner.

9. Security

We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS) and access controls on our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive financial or identity information through the Site.

10. Children

The Site is intended for adults who own or have legal authority to sell real property. It is not directed to anyone under 18, and we do not knowingly collect information from minors. If you believe a minor has given us information, contact us and we will delete it.

11. Fair housing and non-discrimination

We are committed to fair housing. We do not discriminate against any person based on race, color, religion, sex, gender identity, sexual orientation, familial status, national origin, disability, marital status, ancestry, source of income, age or any other characteristic protected by federal, California or local law.

12. Changes to this Policy

We may update this Policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page. Continued use of the Site after changes means you accept the updated Policy.

13. Contact us

Rios Solutions, doing business as Simple Choice Cash Offer
Serving Menifee, Temecula, Murrieta and Riverside County, California
Phone: 951-517-0640